Shipping policy
Last Updated: 1/19/2024
1. Processing Time:
Orders are typically processed and shipped within 1-3 business days after payment confirmation.
2. Shipping Rates:
Shipping rates are calculated based on the weight of the order and the destination.
Customers can view the shipping cost before completing the checkout process.
3. Shipping Methods:
We offer the following shipping methods:
Standard Shipping: Estimated delivery within 5-7 business days.
Express Shipping: Estimated delivery within 2-3 business days.
4. Shipping Destinations:
We currently ship to [list of countries or regions you ship to].
5. Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number.
Use the tracking number to monitor the status and location of your package.
6. Customs and Import Taxes:
Customers are responsible for any customs and import taxes that may apply to their order.
We are not responsible for delays due to customs processing.
7. Lost or Stolen Packages:
Flatlands Supply Co. is not responsible for lost or stolen packages.
Please ensure that the shipping address provided is accurate and secure.
8. Returns Due to Shipping Issues:
If your order is returned to us due to an incorrect address or delivery issues, we will contact you to arrange reshipment.
Additional shipping charges may apply for reshipment.
9. Holiday Shipping:
During peak seasons or holidays, shipping times may be longer than usual. Please plan accordingly.
10. Contact Information:
If you have any questions or concerns regarding shipping, please contact our customer support at flatlandssupplyco@gmail.com.
Note:
Shipping policies are subject to change. Please check this page regularly for updates.
1. Processing Time:
Orders are typically processed and shipped within 1-3 business days after payment confirmation.
2. Shipping Rates:
Shipping rates are calculated based on the weight of the order and the destination.
Customers can view the shipping cost before completing the checkout process.
3. Shipping Methods:
We offer the following shipping methods:
Standard Shipping: Estimated delivery within 5-7 business days.
Express Shipping: Estimated delivery within 2-3 business days.
4. Shipping Destinations:
We currently ship to [list of countries or regions you ship to].
5. Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number.
Use the tracking number to monitor the status and location of your package.
6. Customs and Import Taxes:
Customers are responsible for any customs and import taxes that may apply to their order.
We are not responsible for delays due to customs processing.
7. Lost or Stolen Packages:
Flatlands Supply Co. is not responsible for lost or stolen packages.
Please ensure that the shipping address provided is accurate and secure.
8. Returns Due to Shipping Issues:
If your order is returned to us due to an incorrect address or delivery issues, we will contact you to arrange reshipment.
Additional shipping charges may apply for reshipment.
9. Holiday Shipping:
During peak seasons or holidays, shipping times may be longer than usual. Please plan accordingly.
10. Contact Information:
If you have any questions or concerns regarding shipping, please contact our customer support at flatlandssupplyco@gmail.com.
Note:
Shipping policies are subject to change. Please check this page regularly for updates.